Please allow between 1-14 business days for your order to arrive. If more than 14 business days have passed please email us at firstname.lastname@example.org to review the status of your order. Refunds and returns will be handled through our return center located on the bottom of our website, if necessary.
All addresses containing an apartment address will need to be added to the shipping address at checkout and will need to be signed for at delivery to ensure all products have been delivered to the correct address.
Please see Return Policy for return information.
We, KOUII® Athleisure - Lounge LLC, are not responsible for orders that are delivered to the wrong address if the order is typed in wrong at checkout. There will be no refund available and or the reshipment of items.
We, KOUII® Athleisure - Lounge LLC, are not responsible for any orders that are stolen/misplaced from the address provided at checkout. There will be no refund available and or the reshipment of items.